Emma Leonis-Hughes, Client Executive Director

Emma specialises in global, large-scale and complex end-to-end HR change programmes. She spent over 10 years at Deloitte before joining LACE Partners in early 2018 as Client Executive Director. Emma works with Chief People Officers and their leadership teams to develop their people strategies and help them drive business value – be that designing the HR operating model around the employee experience, optimising HR service delivery through improved use of digital tools or through building HR’s capability.

She is passionate about HR and challenging, inspiring and motivating HR leaders to achieve more. As part of this, Emma leads LACE’s thought leadership into the future of HR service delivery and operating models. For example, LACE’s bi-annual HR Shared Services trends reports which began in 2020, the ‘HR on the Offensive’ whitepaper and currently LACE’s ‘Demystifying the HR operating model’ campaign.

Skills

• HR operating model assessment and design
• HR operating model implementation
• HR transformation
• Business case development
• Shared services
• Solution design
• Employee experience
• Organisation design
• Change management